Terms & Conditions

Consent to Communication: By voluntarily providing your phone number through our chat widget, you give consent to Matador.ai and its customers to contact you via SMS and/or calls for the purpose of further inquiring about your request.

Nature of Communication: The communication you receive may include, but is not limited to, text messages, phone calls, and automated notifications. These communications are intended to assist in addressing your inquiries, providing relevant information, and delivering the services you have requested.

Privacy and Confidentiality:
We respect your privacy and will handle your personal information in accordance with our Privacy Policy. We encourage you to review our Privacy Policy to understand how we collect, use, and safeguard your data.

Opt-Out:
If you no longer wish to receive SMS or calls from Matador.ai and its customers, you may opt-out at any time by following the instructions provided within the text messages or by contacting us directly. Please note that opting out may limit our ability to provide certain services.

Third-Party Involvement:
Matador.ai may engage third-party service providers to facilitate the communication process. These service providers may have access to your phone number and related data solely for the purpose of assisting us in providing our services. We ensure that any third-party involvement is subject to appropriate agreements and compliance with applicable privacy laws.

TERMS OF USE

DEFINITIONS

“Content” refers to any information made available on the Site.

"Site" refers to the website operated by Us.

"Us" and "We" refer to Matador.“

You” and “Your” refers to persons who access the Site.

“Services” means all the resources made available by Us through the Site.


INTRODUCTION

These Terms and Conditions are a legally binding agreement between you (either personally or on behalf of an entity) and Us. By accessing the Site, whether or not you have an account with us, you agree to have read, understood, and agree to be governed by these Terms and Conditions. If you do not agree to these Terms and Conditions, you must immediately stop using the Site. Any additional terms and conditions or materials posted on the Site are expressly incorporated by reference. 


DISCLAIMERS

The Site is designed for users aged 13 and over. No one under the age of 13 may use the Site.

You affirm that you are authorized to enter into this agreement.

We retain the right to update or modify these Terms and Conditions at any time and without notice to you. You must periodically review these Terms and Conditions for modifications. Your continued use of the Site after the date such new Terms and Conditions are posted will be deemed to represent your acceptance of the changes in any revised Terms and Conditions. 

To use our services, you must first create an account. The account signup is free. Your account should be private and not shared. When you make an account, we'll ask for certain personal details. Please offer accurate and complete information to the best of your knowledge. We may require you to update certain details.

You must use the Site responsibly and in accordance with all applicable laws. You shall not attempt to tamper with the Site’s security features through any means.

We are free to utilize any materials on the Site to satisfy our business purposes.

You are solely responsible for the security and content use of your account. If your account has been compromised, you must notify us immediately. 

Please note that we have the right to remove any information that we deem to violate applicable laws, rules, or regulations at our discretion and without notice to you.

You may not copy, reproduce, or otherwise exploit any part of this Site for commercial gain without our prior written consent. No one else can use our intellectual property or associated rights. Our intellectual property may be licensed to you on a personal, worldwide, royalty-free, non-assignable and non-exclusive, limited use basis.

If you breach this agreement through, among others providing false or misleading information, we may suspend or cancel your account at our discretion and without notice to you. You may end this agreement by deactivating your account or stopping your use of the Site.

By linking your account to other online accounts, you give us permission to access, retrieve, and store your account information from those accounts by sometimes using your username and password to allow provision of our services.

We only offer a website widget solution to car dealers and we are not liable for the content when they use our Services on their own website to offer their users (end-users) the possibility to initiate a SMS conversation with them, we only provide a SMS (texting) platform. 

We do not sell or distribute vehicles; we are a middle man and offer a way to get in contact with dealers but are not responsible of their use of the platform.

When you send a text communication (SMS), you opt-in to access the platform.

The website widget does not require the end-user to create an account.


LIABILITY

We make no representations or warranties, express or implied, about the Site's completeness, accuracy, reliability, appropriateness, or availability.This Site is provided on an as-is basis with all faults and no warranty of any kind. You acknowledge and agree that your use of the Site is at your own risk. We will not be responsible for any costs, damages, liabilities, and expenses (including attorney fees) you may incur as a result of your use of the Site, and you agree to hold us harmless us in the event of such losses or damages. If we are found to be liable to you, our total responsibility will be limited to the amount you paid under the terms of our agreement. You agree to compensate us, as well as anyone filing a claim on our behalf, for any costs, damages, liabilities, and expenses (including attorneys' fees) that you may cause.The content on this Site is provided solely for general purposes reasons. It does not provide legal, medical, financial, or professional advice or assume fiduciary responsibilities. We are not liable for how you use the information we provide.


THIRD-PARTY LINKS

This Site allows you to link to other websites that are not under our control. The nature, content, and accessibility of those sites are beyond our control. The presence of any links does not imply endorsement or approval of the ideas expressed within them. You are solely responsible for all risks connected with your use of such sites or materials.


MISCELLANEOUS PROVISIONS

We may assign or transfer this agreement without your permission, but you may not do so without our permission.

This agreement's rights and remedies are not limited to those provided by law.

Our failure to enforce any of this agreement's terms or conditions should not be considered as a waiver of our right to do so.

The clauses of this agreement are severable.

If one provision is judged to be illegal or unenforceable, the legality or enforceability of the other provisions is unaffected.

If we fail to perform our responsibilities under this agreement due to circumstances beyond our control (force majeure), it will not be considered a breach of this agreement.

The Parties' entire agreement is contained in this document.

This agreement shall be governed in all respects by the laws of Montreal, Quebec, Canada, without regard to its conflict of law provisions. You agree to subject yourself to the Courts of the said jurisdiction.


CONTACTS

Please get in touch with us through the following contact information for any assistance, complaint, or compliment herein.

Physical address: 1010 Saint-Catherine Street West #200, Montreal, Quebec H3B 5L1, Canada

Phone: 718-790-4552

Email: hello@matador.ai