Nissan Kendall needed a partner, not a product. Most businesses understand the benefits of leveraging data, consistent follow-ups, optimized messaging, etc.
... but Matador made it accessible & easy, it was simple:
Relentlessly engage every lead, automatically.
Matador has broken the code on the age-old problem of getting your sales team to recognize and nurture past and present leads so that every person feels special. How? Simple.
We automate all the work.
Unlike other applications, Matador’s proprietary Conversational Intelligence system uses cutting-edge AI bots to automatically place each incoming lead into a follow-up sequence that is rooted in a machine-learning model. This unique, curated response strategy results in the instant customization and optimization of every follow-up text or email message for the most immediate and relevant engagement. Bottom line– By automating your lead engagement workflow, Matador empowers you and your team to work faster and smarter, which means an optimized sales funnel that improves the experience for every single person.
How we made complex data implementations, easy.
Every dealership has mountains of data, they can't find or leverage.
Nissan Kendall used the Matador’s probabilistic Identity Resolution feature. It collects, unifies and enriches your customer data, such as pages browsed, products of interest, days in shopping journey, level of seriousness and more. This incremental information means a better understanding of each customer’s behavior and intent. As a result, their team was empowered with more visibility, control and flexibility to formulate a better conversion strategy. Bottom line– Kendall Nissan connected and expanded their knowledge of each customer’s buying journey, thereby allowing them to tailor and personalize their messages to that specific customer and at scale.
To learn more about how we can bring your dealership to the next level, book a demo with us here: