Take the pain out of customer service, Automate tasks such as equity check-ins, win back denied work, increase customer pay, reduce customer churn and increase customer satisfaction for your service department with Matador Service.
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Seamlessly hand off a sale to your service department after a sale through an automated message that takes into account the needs and preferences for each individual customer, ensuring - personalized care in every interaction!
Discover how Subaru Fullerton got 82% Sales
to Service retention!
Having a customer's vehicle serviced is one of the most crucial moments in their ownership experience. Make your dealership stand out by reminding customers to come see you the moment they need their first service.
Reduce missed appointments with confirmations sent via SMS with Google Maps directions and add their appointment in calendars on all devices automatically.
Remind customers via SMS and on-device notifications so they never miss an appointment.
If they're stuck in traffic, they can instantly re-book their appointment via SMS!
Automatically send, confirm and remind service appointments to make sure every client is going to make it.
Consistently send engaging promotional information to your customers to increase your service R/O without lifting a finger and provide a better customer experience at the same time!
Give your customers a seamless and memorable check-in experience with a single scan & allow them to check-in on their vehicle's status via text message.
Easily send high quality images of repairs to give customers their best service experience or jump into a video conversation so you’re both on the same page about what needs attention next!
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Notify your clients their vehicle is ready to pickup using the most convenient channel and accept payments with no hassle.
Keep your customers coming back, reduce churn and increase customer satisfaction by adding these powerful automations to your service department today!
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